Report a problem with a road, highway or footway

 

If you need to report something that is causing an immediate danger or is an emergency please call 0300 1234 222.

Please use the specific forms below to report highways issues.

If your enquiry is not covered by the forms below please contact us online.

You can track the progress of an issue you have already reported.

See our highway maintenance manual for information on road maintenance and repairs.

Electrical Problem iconIncluding Street light/lamp, Illuminated street signs and bollards, Permanent Traffic Lights (non emergency problems) and Controlled Pedestrian Crossings

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Street Works iconTraffic lights at roadworks, Skips, Scaffolds, Hoardings, Traffic management at roadworks – cones, pedestrian barriers, unprotected excavations, Builders’ materials, Footway crossings, Banners or bunting.

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Blocked Manhole Draincover icon

Including standing Water (after it has stopped raining), flooding, blocked drain, water flowing from adjoining land, flooding of property.

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Potholes icon

Report a pothole in a road or footway.

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Hedges and verges icon

Report issues with overgrown hedges, verges or trees. 

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Road surface icon

Report issues with roads, including large areas of uneven surface, depressions, trench failure, edge deterioration, crazing or crumbling road surface. 

Please do not use this form to report potholes

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Defective Road Makings And Signs icon

Report a damaged or missing road sign, road marking or bollard.

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Debris Mud Spillages icon

Report mud, debris or a spillage on a road. 

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Fences And Barriers icon

Report damaged safety barriers or fences on the highway.

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Defective Manhole Draincover icon

Report broken or rocking manholes or drain covers. 

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Bridges Structures icon

Report issues with damaged bridges, retaining walls or structures. 

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Street Furniture icon

Report issues with damaged or missing benches and seats, planters, bus shelters and street furniture.

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Winter Maintenance iconReport damaged or unusable grit bins.

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Question mark icon for reportingReport any other highways issue not listed in the options above. Please do not use this to report emergencies.

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