Change of circumstances for council tax

 

We use your council tax account reference to verify who you are. We will ask you to provide this whenever you contact us.

Once you have submitted a form you will be provided with a reference number.  Please ensure you quote this number along with your council tax account number if you have any queries. 

You will receive an email summarising the details you have provided.  We aim to process your form within 10 working days.

Report a change of address

Use this form to report a change of address for council tax.

Request to pay by instalments

Use this form to request to pay by instalments over 12 months.

Duplicate bill

Use this form to request a duplicate council tax bill.  You will be asked which financial year(s) you require.

Missing payment

Use this form to tell us about a missing payment. You will be asked to provide the date of the payment, amount, details of where you made the payment and method.  You will be asked to confirm whether you have a receipt.

Single person discount

Use this form to apply for a single person’s discount. You will be   asked the effective date, whether you are the sole occupier, whether a second adult should be disregarded for council tax purposes or whether a second adult has moved out.

More information about council tax discounts.

Adult over 18 moved out
Use this form to tell us the name of the adult who has moved out, the effective date, their forwarding address and whether you are now the sole occupier.
More information about council tax discounts.
Adult over 18 moved in
Use this form to tell us the name of the adult who has moved in, the effective date, their previous address, whether you are currently receiving a discount or disregard and how many adults over 18 are now in the property.  You are able to provide further details if the adult is to be disregarded.
More information about council tax discounts.
Someone has died
If you have registered the death with our tell us once service, there is no need to complete this form.
Change in name

Use this form to tell us about a change of name.

Apply for 1 month discount

Use this form to request a one month council tax discount.

More information about council tax discounts.

Purchasing a property to let

Use this form to tell us about a property you have purchased to let.

Change in Tenants for a property you own

Use this form to tell us when you have a change in tenants for a property that you own.

Apply for a 50% discount due to major works

Use this form to request to 50% reduction for major works.

More information about council tax discounts.

Disabled reduction

Use this form to apply for a disabled reduction. You will be asked the effective date, disabled persons name, nature of disability and grounds for application.

More information about council tax discounts.

Annexe reduction

Use this form to apply for an annexe reduction. You will be asked questions about the main property and annexe, whether the annexe is occupied, details of the occupants relationship to occupiers of the main property, whether the annexe is furnished or unfurnished, how the annexe is being used and the effective date.

More information about council tax discounts.

Disregard or discount ending

Use this form to tell us your disregard or discount should end. You will be asked the date the discount or disregard is to end and the reason.

More information about council tax discounts.

Cancel an exemption

Use this form to tell us your exemption should end. You will be asked the date the exemption is to end and the reason. 

More information about council tax discounts.

Email: revenues@cornwall.gov.uk

Telephone: 0300 1234 171

Or write to us at:

Revenues
PO Box 676
Truro
TR1 9EQ

Use the following links for information on how to pay and to make an online Council Tax payment.

If you require correspondence in audio format, large print, Braille or another language you can request this by contacting the Council on 0300 1234 171.